.Ive never heard of NILEVALLEYLINENS, who are you?
Nile Valley Linens is a family owned linen business. We have a workrooms in Egypt and our administration is in the USA. Because we do not have stores everywhere and not as well known as some large chain stores we try to serve as many customers as we can via the internet
What are some different types of cotton?
One of the highest quality types of cotton is 'Egyptian Cotton', known for its long and strong durable fibers. It is smoother than other types and more resistant to pilling breakage. Pima cotton is of good qualtiy with long fibers but not quite as long as Egyptian Cotton
What does thread count mean?
Thread count refers to how many fabric threads are present in one square inch of fabric. Typically a higher thread count indicates a better quality sheet, although personal preference should be the ultimate deciding factor
Thread ply is an indicator of fabric quality as well. All of our sheets are (2) ply and without a doubt improves the quality of the fabric
When can I expect my order how long will it take to arrive?
Orders will ship via DHL approx up to 14 business days. If there is a delay we will notify you by email. All duty or custom fees are paid by the buyer and according to your country's laws. Otherwise after shipping you should receive your item within 2-3 days depending on where you are located
How can I contact you?
You can email us anytime year-round 24 hrs day Monday-Friday at firstname.lastname@example.org, if you have an urgent issue please call us at 616-610-6103 leave a message and we will return your call
Do you ever provide my information to other sources?
No. All orders and personal information are transmitted on secure servers which prevents your private information from being intercepted. All personal information entered is strictly confidential and will not be traded or sold to any third party